Description

Are you interested in taking on a new role where you can see results?

An exciting opportunity has been created to play a key role in our dynamic and expanding company, assisting in the day-to-day responsibility for our digital and data processes.

This position is suitable for homeworking, with periodic visits to our offices in Eastbourne.

Reporting to the Digital & I.T. Services Manager, the Digital Services department is a small team responsible for the day-to-day management, operations and support of our eBook and eAudio content and services to publishers and customers around the globe.

As a new member to this growing team, you will be providing first and second line technical support for our digital products, technical services, and data feeds, to trade customers, publishers, consumers, and other departments.

This includes managing the systems and processes that validate and import new digital content, and liaison with the 8500 publishers who do supply us.

You will also be monitoring and maintaining our digital catalogue and database, ensuring that new and updated content is available for sale in a timely manner.

Our digital content sales continue to increase, and to ensure continued growth supporting our sales team in maintaining customer relationships is pivotal.

Digital Services | eBooks | Digital Content | eAudio | ePublishers | Digital Products | Data Handling | Digital Media | Negotiation | IT Literate | Xml | Csv | Data | Mobile | PM | Project Management | Data Feeds

Essential Skills

Excellent communication and negotiating skills.A background in IT support.Familiarity with current mobile devices.Experience with xml, csv, and other data file types.Desirable Skills

Some experience with eBooks, Audio Books, and other digital media products.Scheduling and project management experience.Enthusiasm and demonstrate a willingness to learn new skills.About Company

Gardners is the one of the world's largest wholesalers of British books, as well as entertainment products and digital products.

Based primarily from our Eastbourne premises, we are proud to be a family-run business with our staff at the very heart of what we so.

The combined effort of all of our departments and teams ensure we offer a first-class service to our global customer base, combined with a fast delivery service.

Ad ID: 5402239164