Description

SUPPLIER ACCOUNT MANAGER

Salary: £27,945 - £32,085 per annum

Reports to: Lead Supplier Performance Manager

Department: Marketing, Fundraising & Engagement

Location: Stratford, London or Sterling House, Oxford (1-2 days per week in the office) or home-based (occasional travel as needed to come into the office or supplier sites)

Employment type: 1x 12 month FTC and 1x 3 month FTC

Working hours: Full time 35 hours per week

Closing date: Sunday 16 October 2022, 23:55

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.

We have an exciting opportunity for you to join us as a Supplier Account Manager. We need you to act as the main point of contact for a specific supplier ensuring that their representatives know what is expected of them, feel accountable for delivery and are well informed about their performance.

What will I be doing?

• Managing Cancer Research UK's (CRUK's) relationship with external suppliers to ensure they deliver a great supporter experience, delivering service to the agreed levels

• Acting as the first point of escalation for issues relating to the supplier, being responsible for negotiating the resolution of issues and proactively managing the supplier

• Working collaboratively and building strong internal and external relationships to provide supplier account management expertise

• Actively monitoring and providing insight and rationale for expenditure and supplier performance

• Holding monthly and quarterly strategic meetings with the supplier to discuss performance

• Working closely with Supplier Account Executives to support in the day to day management of external suppliers

• Acting as coach and mentor for Supplier Account Executives.

What skills are you looking for?

• Excellent experience of building and maintaining strong and effective relationships

• Recent supplier account management experience within a customer service/marketing environment and an understanding of account management principles

• Commercially astute with experience of holding external suppliers to account while maintaining a diplomatic and professional approach to supplier relationships

• Proven ability to think analytically and pro-actively seek and implement innovative solutions.

You'll need the ability to challenge constructively and effectively communicate with a diverse range of people. You'll also need to be confident and methodical when problem solving and decision making.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology and much more.

We review pay annually and aim to recognise individual performance and achievements.

Post source:jobs.theguardian.com

Posters Information:

Name:CANCER RESEARCH UK

Contact number: