Description:

Contract Type: x2 Permanent and x1 9 Month Fixed Term Contract

We're looking for three experienced Customer Accounts Specialists to join our team in London on a permanent and fixed term basis.

Based within an Income Team, the Customer Accounts Specialists will support the delivery of the Group's income management service and policies, which aim to maximise the amount of rent collected from, and minimise the financial hardship suffered by our customers.

Some of the key accountabilities for the role include:

• Owning the whole income collection and arrears process within a defined geographical patch and to undertake the monitoring and recovery of housing debt from hand-off from non-specialist officers through to conclusion, as defined by policy and process to ensure appropriate recovery action is taken to reduce the level and incidence of arrears in line with annual targets

• Taking legal action as appropriate and in line with policy to recover housing debt, including the service of notices, the completion of legal paperwork and the presentation of cases in the county court before a district judge without legal representation

• Establishing and maintaining strong, effective relationships with Clarion colleagues and external partners, such as local authorities, the DWP and advice agencies

• Attending and execute evictions

Post source:theguardian.com

Poster's Information:

Name:CLARION HOUSING GROUP LIMITED

Contact number: