Description

Summary

Working in Retail is at the front line of raising the funds we need to deliver our cause, whilst delivering an exceptional service for our visitors. As well having an array of stunning product ranges, we partner with local craft artisans to support the sales of unique, local products which really capture the spirit of our special places. Directly interacting with all our customers that visit our shops, our retail teams are in a key position to inform our customers what amazing work we are doing as an organisation and where the money that is spent in our shops is being invested – whether this be investments in local projects or on funding our national strategy.

Interviews will be take place on 1st December

What it's like to work here

An 18th Century Palladian mansion with a world-famous landscape garden, its no surprise that Stourhead is one of our busiest and ‘best loved’ properties. It’s a centrepiece of the community and the high level of repeat regular visitors make it a hugely rewarding place to work. With a huge catering operation and sizable retail outlet, the 50 strong team work closely with local partners and businesses. Whether you want to work indoors, outdoors, in the ice cream parlour or restaurant, there are opportunities for everyone at Stourhead.

For more information about our property please visit www.nationaltrust.org.uk/stourhead

What you'll be doing

With your love of leading people and ambition to deliver beyond expectation, your role will be to set stretching targets and lead your team to deliver a unique retail experience. Through supervising and motivating staff and volunteers, you’ll manage the day to day operation and ensure the retail team are engaged to exceed customer service expectations, and are proud to talk about the amazing work the National Trust are carrying out with the money that is invested back into our property.

As well as being the leader of the retail outlet, you’ll work with all teams across your property to ensure the shop is an integral part of the visitor experience. Harnessing ideas from your team and customer feedback, you’ll identify new opportunities to drive income, you’ll make sure the merchandise reflects the properties unique spirit of place, and that your products will deliver stretching financial targets. You’ll know that delivering a fantastic retail experience is paramount to our ability to invest in conservation priorities, and you’ll coach and develop the retail team to drive sales, champion our cause and maximise our profits.

Post source:theguardian.com

Poster's Information:

Name:NATIONAL TRUST

Contact number: