Customer Service Supervisor Professional
Dec 1st, 2021 at 07:10 Jobs Brentford33,826 £
Language | English | Closes/Deadline | 30 Dec 2021 |
Hours | Full Time | Contact type | Permanent |
Salary | £33,826 - £38,803 | Job level | Experienced |
Recruiter | UNIVERSITY OF WEST LONDON | Recruiter Type | Direct Employer |
Description
UWL has climbed an impressive 23 places to become one of the top 40 universities in the UK according to the influential Guardian University Guide 2021. UWL is now ranked 34th in the UK – our highest position of any league table ever!
We were also the top university in England for teaching satisfaction and the ranking reaffirms our position as the top modern university in London. In addition, UWL has been named University of the Year for Student Experience in The Times and The Sunday Times Good University Guide 2021.
The College
Established in 1887, London College of Music Examinations (LCME) is one of the longest-established exam boards for the creative arts in the UK and the only one that is part of a leading British university, the University of West London (UWL).
Today, LCME is an international exam board offering qualifications in contemporary, classical and traditional music, drama, communication, spoken English, early learning and creative media. We are a diverse and forward-thinking community of learners, teachers, examiners and leading experts but more importantly we are known as the “friendly exam board”.
The last 18 months has been testament to our determination, flexibility and speed of change. Due to in person exams no longer being possible, LCME initiated digital exam options across the whole syllabus. This is due to a small and dedicated team who are totally supported by the university to ensure development and growth.
The Role
This role is a key post within LCME and will focus on the delivery of excellence across all aspects of customer service. The main areas of activity will be:
• Management and development of the Customer Service Team
• Co-ordination of social media responses and queries
• Assist in the management and co-ordination of all aspects of LCME’s in-person exam delivery worldwide
• A key contact point for all external partners regarding exam delivery
• Operational management of the LCME Teacher Membership scheme
Post source:theguardian.com
Poster's Information:
Name:UNIVERSITY OF WEST LONDON
Contact number:
