Description

Our client have an exciting opportunity for an Operations Director to join the team.

Location: Ashton-under-Lyne

Salary: £32,135.17 pro rata (£24,600.57 pa)

Hours: 28 hours per week (working across 4 days per week)

About Us:

Our client is a local charity that provides vital services to older people in our community. We help them remain independent, active, and well by providing services, activities and touch points that improve quality of life.

We are looking to recruit an Operations Director to join out senior team which is based in Ashton-under-Lyne.

The successful candidate will oversee the day-to-day customer service functions of the charity and help us continue to deliver first class support to our community. Additionally, they will work as a member of our senior team to ensure robust financial management, fulfil our legal obligations as set out by the Charity Commission, develop and manage commercial projects to generate new income.

Operations Director - Key Responsibilities:

- Customer Services Management

- To lead, coach and supervise our team of Customer Service Assistants

- Supporting, managing and recruiting volunteers

- Managing activities and events including facilities / room hire / transport etc

- Design and distribution of display materials and other general information

- Facilitating and supporting the Charity’s social media marketing, external media, advertising and website

Commercial Giving:

- To establish business enterprises within the charity to generate paid for service income, managing these operations and to maximise profit

- To oversee short term projects and secure grant aid for the continuation and development of these type of these types of projects

- To establish commercial giving income streams including gifts in kind to raise independent funds for the charity

General Management:

- Oversee building maintenance and IT equipment including Health & Safety, Fire Safety and First Aid

- To act as the Information Governance Lead and all matters relating to Data Protection and GDPR

- To work with the CEO to develop the charity’s internal strategy, fulfil its goals and realise its ambitions

- To deputise in the absence of the CEO

Financial Management:

- Work alongside the Charity Accountant to ensure robust financial management systems are in place to manage the income and expenditure of the charity and report these activities to the Finance Sub Committee and Board of Trustees

- Consult with managers and the external payroll provider to ensure staff salaries are accurate and paid in full each month

General Management:

- Establish customer service quality standards, aims, objective and measurable outcomes.

- Act as the Information Governance Lead

- Work with the CEO to develop new grants, commercial funding streams and maximise income from existing income generation initiatives

- Work with the CEO to develop its internal strategy, fulfil its goals and realise its ambitions

- Deputise in the absence of the CEO

Post source:jobs.theguardian.com

Poster's Information:

Name:HIRING WIZARD

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