Description

The starting salary for this role is £71,252 per annum based on a 36 hour working week.

This role is open to remote working meaning you aren't required in the office 5 days a week. We’re less about you driving to work and more about us collectively driving down our carbon footprint. We care about how you work rather than where you work; the people rather than the postcode. In support of our people and our greener futures strategies, we’d welcome a conversation with the successful candidate on what remote working may look like for you.

Twelve15 is a trading department of Surrey County Council, delivering traded services in education and other settings. For over 70 years our service has been providing healthy, nutritious, and well-balanced meals to pupils, students and adults as well as offering a specialist service maintaining gym, sports and design technology equipment. To help us continue to transform with the times we have developed some ambitious plans for the future including a redesign of our organisation which is now complete and will create a more outward facing, ‘one team’ approach that supports and recognises talent, provides opportunity and drives excellent product and services to our clients and customers.

Our Vision and Mission, which is outlined below, form the bedrock upon which the redesign programme will evolve, the one underlying aim being that the customer is at the very heart of the Twelve15 service provision.

• Our Vision: We want to live in a world where our Planet is looked after and the people living on it have healthy bodies and minds
• Our Mission: To make a positive difference in school dining and to be the bedrock of school services

Our newly redesigned workforce is integral to achieving our aims and ambitions for the future. As such, we have a new opening for a highly experienced leader to complete our Senior Leadership Team. Your ability to drive our vision and mission through a ‘one team’ approach, creating a culture of collaboration and strong partnership that places the customer front and centre of everything we do, is crucial to our success. Applicants who demonstrate this ability will be considered irrespective of whether they are experienced in this specific area of the hospitality industry. It is the strength of your leadership capabilities and transferable talent that is relevant to this opportunity.

• Head of Commercial: This role will have specific responsibility for the entirety of the commercial performance, driving success in retention and growth

We are looking for someone who is able to:

Provide professional leadership - ability to develop and implement the vision of the service and incorporate that vision into the core values demonstrating openness to different ways of working and the ability to recognise and understand forces outside the organisation.

Enhance Performance - continuously seeking to improve performance by strengthening skills and competence and fostering a strong culture of standards and accountability enabling the Twelve15 team to deliver a first-class customer experience.

Drive a culture where delivering exceptional customer service is the norm - ability to embed the Twelve15 people strategy and adopting a ‘one team’ approach to delivery, fostering a work environment that encourages creative thinking and the ability to maintain focus, intensity and persistence, even under adversity.

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Post source:jobs.theguardian.com

Posters Information:

Name:SURREY COUNTY COUNCIL

Contact number: