Description

Account Manager
Home-based, travel to Stockport head office and customer sites around Northwest of England
£30K to £35K per annum - OTE £60K with company car or car allowance
Full-Time Monday to Friday, 9.00 am - 5.30 pm

Introduction

Active Business Communications is a well-established and respected provider of business IT and Telecoms services with ambitious growth plans.

We're looking for an experienced sales and service focused Account Manager, to join our team in Stockport to nurture and develop our existing customer base.

The Role
You'll be conducting account review meetings by phone, Teams or site visit, identifying and developing growth opportunities and resolving service issues to ensure our customers are realising the value of working with Active and wish to recontract with us. Success will be underpinned by working in partnership with our service and support teams to nurture positive customer relationships based on trust.

* Maximising customer retention: managing contract renewals to meet monthly targets
* Cross-selling additional products and services to meet monthly targets
* Creating new business referral opportunities
* Delivering an exceptional customer experience

Key Benefits

If we're right for you, you'll be looking forward to….

* Balancing work and home life with Hybrid working and support for flexibility
* 22 days annual leave (increasing to 27 over 5 years) plus bank holidays
* Birthday day off
* Book leave in hours for extra flexibility
* Buy/sell annual leave (up to 2 days per year)
* Wellbeing scheme and paid sickness benefit
* Working in a smart, modern office environment

Experience

* B2B Sales, Account Management and Customer Service
* Background in technology-specific Telecommunications or IT background would be advantageous
* Leading 'in person' meetings with stakeholders at all levels
* CRM systems, MS Office Suite
* Full, clean UK driving licence

The person

If you're right for us you'll be…..

* A natural people person who enjoys building relationships
* Interested in developing and expanding your knowledge across our IT, Telecoms and Mobile product portfolio
* Highly organised and efficient, able to manage time and prioritise effectively
* Passionate about helping customers to succeed
* Confident in your communication style, professional and well presented

Post source:jobs.theguardian.com

Posters Information:

Name:2M EMPLOYMENT SOLUTIONS

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