Description

Your key responsibilities will include:

• Gathering market and customer insights to strategically identify potential leads
• Ensuring that leads turn into clients/ customers Work cohesively with the workplace team, training and innovation team to ensure that the customer engagement strategy is implemented effectively
• Evolve the customer engagement strategy in line with sector developments, organic leads and strategic opportunities Negotiating terms of sales and agreements and closing sales with new customers
• Acting as a point of contact between D&A’s internal service delivery team (Training and Innovations), key stakeholders and customers
• Responding to customer queries and providing information relevant to their needs, ultimately influencing them to invest in D&A’s services Work closely with wider D&A teams to ensure service delivery and pricing are in line with customers needs
• Creating proposal documents as part of formal bidding procedures or customer pitches
• Providing customers with detailed and accurate quotations and cost calculations
• Providing monthly reports to line manager and CEO including details of the sales pipeline and new lead generation

Essential Criteria

• Excellent verbal and written communication skills
• High level of resilience and the ability to handle rejection well
• Excellent interpersonal skills and the ability to flourish in a dynamic fast-paced environment
• A great sense of self-motivation, ambition, and determination Ability to achieve desired results both individually and as part of a team
• Excellent presentation and negotiation skills
• Good self-management skills and ability to prioritise tasks effectively
• Good knowledge and understanding of disability inclusion policy and practice
• Ability to travel for meetings/ conferences at times on a short notice Ability to adapt quickly and respond in a timely way to sector changes and policy updates
• At least 3 years of work experience in a sales-oriented role (preferably within the social enterprise/ socially oriented organisations)
• Experience in closing contracts and generating sales (including high-value contracts) Experience in public speaking, negotiation, CRM systems and social media marketing will also be beneficial Experience in working as part of a team delivering an organisational strategy

Desirable Criteria

• Good working knowledge of the google suite (google drive, gmail etc)
• Working knowledge of the software HubSpot
• Working knowledge of the software Better Proposals
• Sound knowledge of inclusive practices and disability theory
• Lived experience of being a disabled person or indirect experience of the impacts of disablement
• An openness to learn and commit to ongoing professional development
• Experience in presenting to small, medium and large audiences
• Autonomously and proactively staying up to date with relevant sector best practice

Benefits:

D&A is committed to equitable opportunities, inclusion and diversity. We are a Disability Confident Leader and encourage openness around mental health, hidden and visible barriers. We have built a supportive team that is committed to your wellbeing, progression and development. We can offer:

• Opportunity to work from home regularly or on an ad-hoc basis (to be agreed with line manager)
• Flexible hours Support with an Access to Work funding application if required
• Comprehensive training on disability and equity, specific learning differences and neurodiversity, study skills/ workplace strategies, assistive technology
• Regular continual professional development (CPD) opportunities
• A supportive team of talented, knowledgeable and passionate colleagues Invitation to regular wellbeing and sociable activity
• Opportunities to develop your skills and involvement in various social justice projects (eg. through D&A International or D&A Digital Inclusion)

Post source:jobs.theguardian.com

Posters Information:

Name:DIVERSITY AND ABILITY

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