Description

Salary: Competitive DOE

Account Manager – Lexology

Location: Farringdon, London Hybrid working from home and office

Law Business Research (LBR) is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data.

We deliver must-have intelligence to our clients when they need it, through a combination of time-sensitive insight, proprietary data and analytics, expert research, and sophisticated tools.

We are looking for an Account Manager for our Lexology team, the market-leading free intelligence platform for the global legal profession. You would be responsible for renewing nurturing and closing existing business prospects and selling our variety of products over the phone to existing clients within the law industry.

Lexology is a leading provider of legal intelligence, designed to help legal and other professionals keep on top of the latest legal intelligence and meet specific corporate goals. Lexology delivers timely, insightful and tailored updates, research and analysis covering over 50 work areas worldwide. Lexology’s intelligence archive now contains more than 850,000 articles. This extensive content is supported by our intuitive, innovative technology to provide an unrivalled user experience. Lexology is a flagship product of Law Business Research.

What you would be doing:

• Renewing existing customers across all allocated products and territories
• Development and implementation of client sales plans for products and territories to meet your sales targets, via upselling and upgrading to existing clients.
• Progression of Renewal Leads through the buying stage to move Renewal Leads and Renewal Opportunities to Closed Won or Closed Lost status.
• Monitor the products clients purchase and identify opportunities for upsell
• Increase renewal rates by value and volume
• Work with our Client Services team to carry out activities throughout the client life-cycle and ensure the client receives an optimum level of service, including product onboarding and training with support of client services.
• Deliver client analytics to ensure our services are firmly embedded within our Client’s workflows
• Manage the creation of proposals and upsell pitches for new products
• Attend conferences and conduct face to face client meetings where appropriate
• Updating our group CRM to ensure the CRM accurately always reflects your sales activity
• Ensuring your clients have signed contracts and orders are processed in line with the compliance criteria within LBR/Globe
• Maintain effective working relationships with your colleagues
• Support our product development function by suggesting new ideas and garnering client feedback where appropriate and in the launch process of new products
• Develop an in-depth understanding of the key markets we operate in
• Maintain a thorough understanding of the product, and how it benefits key market sectors and differs from competitors.

Post source:jobs.theguardian.com

Posters Information:

Name:LAW BUSINESS RESEARCH

Contact number: