Description

Our client is looking for an Events and Services Administrator!

Are you organised with good attention to detail and able to engage with a wide range of people?

Would you like to work with a group of hardworking people, who are motivated to help those suffering with tinnitus? Then look at their new role of Events and Services Administrator!

Our client is currently looking for an Events and Services Administrator to join their team based at their Sheffield office or Hybrid working. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £19,961.40 per annum.

Our client is an independent charity supporting thousands of people who experience tinnitus and advising medical professionals from across the world. They are the primary source of support and information for people with tinnitus in the UK, facilitating an improved quality of life. Their vision is to live in a world where no one suffers from tinnitus.

About the Events and Services Administrator role:

As their Events and Services Administrator, you will play a vital role in delivering their successful face-to-face and online events and training programme as well as providing administrative support across all their services.

They are undertaking a digital transformation thanks to funding from The National Lottery, which will see us delivering brand new digital services to the tinnitus community. This role will be a key part of the internal Digital Team and contribute part of their time to the development of these services and administrative tasks generated by them.

Responsibilities of the Events and Services Administrator role will include:

Event administration responsibilities:

• Working with the Events Manager and independently to deliver both their face-to-face and virtual events calendar to both public and professional audiences.
• Building on the existing calendar of events and helping create new and bespoke activities.
• Working with the Communications team on the promotion and marketing of events, creating online content and writing articles.
• Managing event administration tasks which include, but are not limited to:
  - Creating and managing event pages via the CMS
  - Managing all aspects of attendee bookings including communications and payments
  - Distributing feedback and producing reports
  - Preparing event materials for both face-to-face and virtual events
  - Securing and liaising with potential and confirmed speakers for events
• Schedule virtual meetings, workshops, and webinars with all requirements.
• Generate bookings for their flagship training courses and conferences as well as public events and other relevant occasions.

Services Team responsibilities (to be carried out for 14 hours/2 days per week):

• Monitoring enquiries relating to BTA services received via email and telephone, responding or forwarding to relevant members of the team.
• Producing and distributing meeting information to attendees for online support groups.
• Ensuring that all online support group attendee records are appropriately recorded, tracked and updated on their database system.
• Responding to enquiries received in the absence of the Volunteer and Support Group Officer.
• Liaising with support group leaders with important updates in the absence of the Volunteer and Support Group Officer. Assisting with the migration of Services webpages to new website and maintenance thereafter.
• Maintaining filing systems and data across all Microsoft 365 platforms and ensuring appropriate permissions settings.

Post source:jobs.theguardian.com

Posters Information:

Name:360 RESOURCING SOLUTIONS

Contact number: