Description

Head of Housing

At Hightown, we`re a charitable housing association that builds homes and supports people. We provide affordable homes and a wide range of care and supported housing services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. Our aim is to deliver demonstrable social value and impact in all of our activities.

Who we are looking for

We`re keen to recruit a Head of Housing who can help us ensure an excellent customer service to our tenants and a positive workplace culture. Our values are at the heart of everything we do.

Our values are:

• Putting our residents and service users first
• Treating people with respect, promoting independence and choice
• Developing passionate and committed teams
• Being cost effective without compromising standards or safety

If you share our values, we`d love you to work for us.

About the role

Part of the Senior Management Team, you will be the Association`s expert on law and best practice in all issues relating to customer service, tenant scrutiny and general needs housing management.
You will also manage, develop and promote services to Hightown`s tenants and applicants and work closely with partner organisations.

Are you looking to join a dynamic and rapidly growing housing and support provider?

An experienced manager and leader, you`ll be able to demonstrate:

• Good knowledge of social housing law and regulatory requirements
• Experience in working with Tenants on service delivery and resident involvement
• Excellent Communication, interpersonal and presentation skills
• Experience of strategic planning
• The ability to manage and lead a team

The benefits
In return for your hard work and commitment, we offer a considerable benefits package which includes:

• Salary of £72,000pa for a 35 hour week
• Workplace pension
• Annual bonus based on satisfactory performance
• Monthly attendance bonus of 1.25%
• Regular market reviews of salary and cost of living
• Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days
• Life assurance cover of three times your annual salary
• An organisational commitment to employee health and wellbeing
• Ongoing training and support to deliver outstanding support
• Onsite gym
• Ability to work from home

Post source:jobs.theguardian.com

Posters Information:

Name:HIGHTOWN HOUSING ASSOCIATION

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