Description

Assistant Operations Manager

Salary - £29,000 - £31,000

Job Type - Permanent

Core Hours - 45 Hours Mon - Fri

Our client has an exciting opportunity for an Assistant Operations Manager to join their team in the depot in Bolton.

They are an AIM listed company operating commercial and subsidised bus routes for businesses and local authorities, both publicly and privately. With turnover of £70m the national business comprises of 5 companies with approximately 1800 employees across 9 sites in the North West, Midlands and Heathrow.

You will support the delivery of depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise. To ensure a safe, punctual, reliable, and cost-effective delivery of services through robust and fair management of the team. Support the Operations Manager to deliver a highly skilled and trained workforce through driver engagement and compliance with operational policies and procedures.

Due to the nature and importance of this role, you will need to be a Team player and you will need to work closely with other members of your team to ensure that daily targets are met. You must lead, promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself.

Key Responsibilities

• Drive engagement with driving team and customers
• Carry out appraisals for drivers and direct reports
• Improve staff skills and identify any training needs
• To conduct any disciplinary, grievance or absence management reviews in accordance with Company policy
• Ensure all drivers are inducted effectively
• Ensure staff welfare issues are dealt with
• Support the Operations Manager in delivering agreed plans and budgets, including established level of service
• Support the Operations Manager to ensure staff planning at the depot meets operating requirements
• Ensure an effective working relationship with recognised trade union representatives and officials
• Support the Operations Manager to manage and plan collision reduction and staff/passenger injury reduction
• Manage and deliver agreed Key Performance Indicators
• Ensure positive working relationships are maintained between operations, commercial and engineering functions
• Ensure you liaise with external bodies to improve performance of lost miles and punctuality
• Support the Operations Manager ensuring all cash handling procedures are followed

Qualifications and Experience

• Transport Manager CPC (Required)
• Basic level Microsoft Office
• Understanding of Transport Act requirements and legislation

Benefits

• Attractive and competitive Salary
• Free employee travel pass scheme
• Pension

Post source:jobs.theguardian.com

Posters Information:

Name:GET STAFFED

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