Description

Fundraising Insight and Database Officer
Hospice charity
Up to £34,440 + excellent benefits
Full time, permanent (option for 4 days/week)
FULLY REMOTE or hybrid in Crawley

Do you have strong database management experience? Are you able to build and run data selections? Do you want to join a fantastic team, working together to help fundraise for a hospice charity, caring for people in need?
Charity People is delighted to be working with this caring and passionate hospice charity to help them build their team of data experts and enhance their fundraising capabilities with your help!

Based in the Income Generation & Marketing directorate, you will work with the Database Officer and Data Insight team as a whole to maintain the CRM, build and run queries, run data selections, cleanse the database, write reports and carry out other duties as required by the post. You'll support the Fundraising Insight & Supporter Experience Manager to evaluate the success of campaigns and journeys, to gather, interpret and utilise insight to inform the fundraising activity of all teams to maximise income. You will be responsible for making sure the CRM meets the needs of the department, encompassing all aspects including user training, data management, process improvements and new development. You will promote best practice when using data and will help to embed data as a driver of decision making across the department.


The successful candidate will demonstrate:
*At least 2 years' experience of working with a contacts database (Raiser's Edge or similar CRM)
*Experience of producing marketing/ fundraising campaign selections
*Good planning and organisational skills with the ability to multi-task, work on own initiative and prioritize effectively to meet deadlines.
*Have effective problem-solving skills with the ability to make rational and sounds judgements based on consideration of complex data.
*Excellent knowledge and experience of MS office, particularly Excel and Access
*Excellent attention to detail and high levels of accuracy
*Knowledge and understanding of GDPR and its relation to Fundraising
*Can demonstrate an understanding of excellent donor care and how this might be demonstrated and delivered
*You need to have excellent communication skills, both written and verbal with the ability to build relationships with people at all levels
*Ability to develop and maintain effective and collaborative internal and external relationships
*Excellent administration, organisational and time management skills
*Ability to update and maintain the database
*Ability to report on income and expenditure

Benefits include

9% pension contributions from employer!

NHS Blue Card discounts

Enhanced maternity/paternity pay

Discounted gym membership

Counsellig service and more!

Interviews are on a rolling basis so please do not delay! Please send your CV to [email protected]

Post source:jobs.theguardian.com

Posters Information:

Name:CHARITY PEOPLE

Contact number: