Description

Job Title: CRM and Communication Officer

Location: Birmingham

Salary: £27,116 - £30,497 per annum - SS4

Job type: Permanent, Full Time. Please note that a flexible approach is essential for this position, as evening/weekend work, are involved.

The University has a unique collaborative partnership with another University - Ranked sixth in the 2022 Guardian League Tables and named the runner-up in the Times University of the Year 2022 and the Times University of the Year 2022 for Teaching Quality.

The Role:

An exciting opportunity has arisen for a creative and analytical individual to undertake a multi-faceted role as CRM and Communications Officer. The role will be the first point of contact across our Marketing, Admissions and International teams for our CRM system ensuring it runs smoothly on a day-to-day basis. We are a small, cohesive team who are flexible to change and developing new ideas to keep up with the sector.

You will be responsible for creating highly engaging email campaigns from idea to creation including segmenting, delivery, and analysis. This creative and varied role will contribute to increasing applications and conversion through the student journey for Home and International prospective students across College, Undergraduate and Postgraduate levels. Differentiating touchpoints to meet different age groups and demographics will be a challenging but interesting aspect of the role.

Also, it's an exciting time to support our Events Team to manage event bookings for both online and face-to-face events and creating initiatives to increase event attendance and conversion.

Candidate Requirements:

The successful candidate will demonstrate:

• Experience of working with CRM systems to build forms, manage event bookings, segment data and enquiry management
• Experience of reporting data from multiple sources
• High levels of computer literacy, including HTML and CSS coding, reporting tools and CRM databases
• Creative and a good problem solving skills

Benefits:

• 38 days' paid leave per year 26 days' annual leave plus 12 bank holiday and concessionary days
• Local government pension scheme
• Private healthcare
• Excellent staff development opportunities
• Salary sacrifice car leasing, tech and cycle schemes
• Heavily-subsidised on-site car parking
• Hybrid Working Opportunities
• Free On-site Gym Membership
• Employee Assistance Programme

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Friday 5th August 2022 at midday.

Interview Dates - TBC.

The university is an equal opportunities employer.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with experience of; CRM Administrator, Marketing Database Admin, Database manager, CRM System Manager CRM Support Executive, CRM System Support, Online Marketing Executive, CRM Software, Online Marketing Specialist, Online Marketing Support, CRM Administrator, Communications Executive, CRM Executive, Dynamics CRM Support Executive, Online CRM Executive, Marketing Executive may also be considered for this role.

Post source:job.theguardian.com

Posters Information:

Name:Bluetownonline

Contact number: