Description

Digital Manager (Red Cross Training)
Location: UK Flexible
Contract type: Permanent
Hours per week: 35 hours
Salary: circa £45,000 per annum

Could you lead the Red Cross Training (RCT) Digital Team to deliver a first-class user experience across all RCT digital platforms? Do you have a flair and a passion for Digital Technology and maximizing its impact?

About the role…
Reporting to the Director of Red Cross Training, the Digital Manager will be responsible for driving the ongoing development and improvement of a suite of digital products aimed at specific audiences. You will ensure that the user stays at the heart of our work, using qualitative and quantitative insight to adapt and improve the digital portfolio.

In this role it will be crucial that you stay on top of external technology and digital trends, providing expertise to keep our digital offer up to date and enabling the British Red Cross to take advantage of new opportunities as well as supporting an agile, test and learn approach.

What you will be doing…
You will have experience in project managing the development, delivery and on-going support of digital products. You will be responsible for Defining user stories, acceptance criteria, agreeing costs and times scales with our in-house development team or external web development agency (as required). From online learning, digital product resource development, e-leaning and blending learning projects

The key focus of the role will be to develop the RCT Digital and Social Media strategy and ensure implementation aligned with RCT performance and revenue targets.

Key Responsibilities of the role will include:
To work closely with the BRC digital team and online learning manager in defining the digital product strategy for the RCT directorate and the Red Cross as a whole.
To increase return on investment from digital marketing activity. Making recommendations for the digital marketing strategy based on channel performance.
To manage the relationship with internal stakeholders, the in-house development team in London and external agencies, acting as the primary point of contact for website incident reporting, ongoing support and maintenance
Analytical skills, with the ability to extract insights from a variety of sources, including performance data and user research/feedback
Organisation and delivery skills, with a track record of working with internal teams and external suppliers to deliver enhancements to websites and mobile apps

Meet the Team
Our team are welcoming, motivated, and passionate about helping people. We've been delivering first aid at work courses for more than 30 years. We have over 170 trainers throughout the UK, and in 2019 we delivered training to over 140,000 delegates. Not only do our courses provide people with life-saving knowledge and skills; after costs have been deducted, every penny made goes to support the work of the British Red Cross.

We hold ISO 9001:2015 quality management accreditation, demonstrating the quality of service and training you can expect to receive when choosing the British Red Cross.

Closing date for application is 23.59 on Thursday 25th July 2022 with interviews to follow shortly thereafter. Please note that early applications are encouraged due to the urgent nature of this role

Post source:jobs.theguardian.com

Posters Information:

Name:BRITISH RED CROSS

Contact number: