Description

Salary: London - £28,219 - £33,009 per annum / South East - £26,859 - £31,403 per annum

Hours: 36 per week

Contract Type: Permanent

We have a great opportunity for a Property Services Support Officer to join our team. As a key member of the Strategic Repairs Team, you'll be part of a busy team undertaking a variety of tasks. You'll work with the Property Services Support Manager and other teams to deliver, monitor and report on specific processes such as escalated repairs enquiries, Environmental Health Enquiries, Disrepair cases, aids and adaptations and other property services related matters. You'll also work with the wider property services teams and will look to build a consistent culture across all parts of the group.

This position is being offered on a permanent full time basis. You can work from Borehamwood, Islington or Kent with the flexibility to work between the office and home in line with business needs.

Some of your key responsibilities will include:-

• Complete specific system processes such as complaints, escalating and providing feedback to managers and team leaders where required.
• Deliver the processes for minor and major adaptations by managing all queries and regularly communicating with other relevant teams and external partners to achieve positive outcomes.
• Lead regular meetings with Local Authorities to discuss complex cases and manage the Local Authority funding agreements.
• Generate payments and reclaims for Aids and Adaptations works and sets up new suppliers to ensure Clarion adhere to financial regulations.

The successful candidate will have significant experience in administrative duties and preferably experience within a Housing Association or Property Services environment. Confident and resilient, you'll ideally have a sound understanding of the social housing environment but the focus will be on the right person with a combination of the right attitude and skills'.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Closing Date: Thursday 1st September at midnight

What you can expect from us

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

• Competitive salaries that are benchmarked regularly against current market rates
• Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.
• A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
• Matched pension contributions of up to 7.5% of your salary with generous life assurance
• Flexible and agile working for the majority of our employees.

Other perks

• Company Bonus Scheme
• Eye care vouchers
• Holiday trading scheme allowing you to buy and sell leave
• Free counselling and legal advice scheme for you and your family
• Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.

Post source:jobs.theguardian.com

Posters Information:

Name:CLARION HOUSING GROUP LIMITED

Contact number: