Description

IT Support Engineer

Our client is looking for a talented IT Support Engineer.

They want to recruit someone with a demonstrable background in working on a busy fast-paced support desk and leading projects.

If that's you then you could be exactly what they're looking for.

In the IT Support Engineer role you'll be responsible for working on their support desk and leading projects on a rota basis. You will be required to monitor tickets, alerts and security incidents, actioning these as appropriate. You will also take responsibility for both small and large projects such as Wi-Fi installs, phone system migrations, SharePoint migrations and Intune deployments.

In the job you'll be tasked with the following:

• Monitoring tickets, alerts and security incidents
• Diagnosing and resolving technical issues
• Answering incoming client queries
• Preparing client systems, hardware and software for installation
• Attending client sites to install new systems, solutions and providing support
• Deploying new client onboarding
• Performing IT Security audits due to breaches and cyber attacks
• Scoping and implementing project work such as Microsoft 365 migrations, network installations, server migrations and data migrations

The standard working hours for this position are Monday-Friday, 8.30am-5pm. Overtime and weekend work may also be required on an as-required basis.

The ideal candidate for this IT Support Engineer role will have relevant experience of working on a busy and fast-paced support desk. You'll also need experience of Microsoft technologies such as Office 365, Azure and Active Directory.

In addition, you'll need the following:

• The ability to work well in face-paced environments
• Attention to detail
• Familiarity with ticketing systems and how to communicate clearly and politely
• Experience in liaising with clients, both in person and remotely

Does that sound like you? If so, our client would love to see your CV.

You will also need a full driving licence for this role.

Basic salary: Up to £30,000 per annum

Overtime: You'll also have the opportunity to earn overtime in this role

Benefits include:

• Unlimited annual leave to use through the year
• You can work from home or our office
• A relaxed dress code policy
• You will receive £500 on completion of your three-month probationary period
• Bonus related scheme depending on your work ethic and performance
• You can choose your own equipment on joining

This is an exciting opportunity to join a local and trusted IT Support and Cyber Security business based in the heart of Aberdeen, where you will be able to influence its future direction and success. The closing date for applications is Tuesday 20th September, and our client intends to contact you within 5 days of that date with an update on the status of your application. First interviews will be held during the week of Monday 26th October, with the intention that the successful candidate will start mid-October / ASAP.

Post source:jobs.theguardian.com

Posters Information:

Name:GET STAFFED

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