Description

At the NSPCC, our vision is to end cruelty to all children in the UK. An ambitious but worthwhile mission — and one you will help us achieve as a Helpline Service Head.

At our UK-wide Helpline, our priority is to empower the public to protect children and young people. Based in our Birmingham office, you will use your extensive knowledge and highly-developed skills in safeguarding and child protection to influence practice and ensure high-quality service delivery in a fast-paced and dynamic environment. You will contribute to service, division and organisation-wide management forums, and provide live oversight and support in the Helpline environment as part of the duty management rota.

You will bring to the role significant management experience of delivering a safeguarding service in a statutory and/or voluntary sector setting, and of working closely with partner agencies and stakeholders to achieve better outcomes for children. You will be able to motivate a large team of people based in different locations to achieve service objectives and meet key performance indicators, and you will provide direct line management support to a group of Helpline Practice Managers.

This is a fantastic opportunity for you to develop your child protection expertise within a unique and highly influential national service, to work for an organisation whose core value is putting children first and you to personally make a positive impact on thousands of families across the UK.

Please note that this role requires some shift work to be undertaken. In addition to this, the role will be required to participate in an On-Call Management rota (1 week in 6) covering the following hours: Monday – Friday 7am to 11pm and Saturday – Sunday 7am to 7pm.

Post source:jobs.theguardian.com

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Name:NSPCC

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