Description

Service Coordinator - Independent Living - Hillington
Home from hospital follow on service
Location: Hillington Red Cross Office covering the Glasgow and Renfrewshire areas
Contract: Fixed Term to the end of December 2022
Hours: Full-time 35hrs per week, 9am to 5pm Monday to Friday
Salary: £20,950 to £21,914 per annum pro rata

We've got an opportunity...

The British Red Cross are looking for an enthusiastic and proactive individual to join our Independent Living team as a Service Coordinator. This exciting position is for someone who has excellent interpersonal and communication skills and is able to lead and motivate people.

Working as a Service Coordinator will be responsible for building strong positive relationships and liaising with hospital staff and other medical professionals in the community, including GP surgeries, to receive patient referrals. You will be evaluating and analysing the outcomes of the services, assigning incoming referrals to support workers, monitoring the service delivery, ensuring service health and safety, evaluating progress, overseeing record-keeping, recruiting, engaging and managing volunteers, attending hospital meetings, and ensuring the team works together seamlessly.

Say hello to the team...

The Independent Living (IL) & Crisis Response (CR) service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.

To be successful in this position you should be the following:

• Educated to GCSE level (or equivalent by experience)
• IT literate
• Understanding of how to improve service quality for the benefit of users
• Full driving licence holder and access to vehicle (Essential)
• Willingness to work flexible hours
• Ability to deal with queries in a diplomatic, professional and confidential manner
• Understanding of how to improve service quality for the benefit of users
• Willingness to work flexible hours

The closing date for application is 23.59 on Sunday the 11th of September 2022 with interviews to follow.


Please note that early application is encouraged, as we'll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.



We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policy

Click here for further details on our staff benefits

A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals

Post source:jobs.theguardian.com

Posters Information:

Name:BRITISH RED CROSS

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